Privacy Policy | MoviStage Rentals Limited

1. About This Policy

This Privacy Policy explains how MoviStage Rentals Limited ("we", "us", "our") collects, uses, and handles personal information submitted through the movistagerentals.co.uk website, rental enquiry forms, supplier and partner enquiry forms, general contact forms, and direct email correspondence.

MoviStage Rentals Limited is a private limited company registered in England and Wales. Company number: 17229190. Registered office: 3 Durley Avenue, Bradford, England, BD9 5LG.

We take your privacy seriously and handle personal information in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect personal information when you:

Submit a rental information enquiry form
Submit a supplier or partner enquiry form
Submit a general contact form
Send us an email directly

The personal information you provide voluntarily may include:

Your name
Your email address
Your telephone number (where provided voluntarily)
Your company or project name
Your project or event type
Your project location or venue details
Your equipment requirements and rental notes
Any other information you choose to include in your enquiry

We do not knowingly collect information from children under the age of 16. If you believe a child has submitted personal information to us, please contact us at [email protected].

3. How We Use Your Information

We use the personal information you provide for the following purposes:

To review and respond to rental enquiries
To review and respond to supplier or partner enquiries
To respond to general contact and questions
To assess equipment availability and suitability against submitted project requirements
To confirm rental scope, terms, and logistics where an enquiry progresses to a booking discussion
To maintain records of enquiries for business administration purposes

We do not use your personal information for unsolicited marketing communications. We do not sell, share, or transfer your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

We process personal information on the following legal bases under UK GDPR:

Legitimate interests — to review and respond to rental enquiries and business contact where you have voluntarily submitted an enquiry.
Consent — where you have explicitly provided consent via the consent checkbox on our enquiry forms.
Contract — where processing is necessary to take steps at your request before entering into a rental agreement or commercial arrangement.

5. How Long We Keep Your Information

We retain personal information submitted through enquiry forms and email contact for as long as is reasonably necessary to respond to and manage the enquiry, and for any resulting business administration. We do not retain personal information indefinitely and apply reasonable data minimisation practices.

6. Sharing Your Information

We do not sell personal information. We may share personal information only where:

Required by law or a lawful authority
Necessary to provide a rental service you have requested, including third-party delivery, logistics, or operational partners confirmed as part of an agreed rental scope
You have given explicit consent

Where form submissions are handled via third-party form services (such as Formspree, Netlify Forms, or similar), those services process data on our behalf under their own privacy and data processing terms. Where such services are activated on this website, they will be indicated clearly or covered under appropriate data processing agreements.

7. Website Cookies & Analytics

This website may use cookies and similar technologies for functional and analytical purposes. Please see our Cookie Policy for details of what cookies may be used, how to manage them, and how to withdraw consent.

8. Your Rights Under UK GDPR

You have the following rights regarding personal information we hold about you:

Right to access — request a copy of the personal information we hold about you
Right to rectification — request correction of inaccurate information
Right to erasure — request deletion of personal information where there is no lawful basis for retention
Right to restriction — request restriction of processing in certain circumstances
Right to object — object to processing based on legitimate interests
Right to data portability — request transfer of data in a portable format where technically feasible
Right to withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe and no later than one calendar month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your personal information has been handled unlawfully.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, destruction, or alteration. Where form submissions are processed through third-party services, those services apply their own security measures.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available at movistagerentals.co.uk/privacy-policy/. The "last updated" date at the top of this page indicates when the policy was last revised.

11. Contact

For any privacy-related questions or to exercise your data protection rights, contact us at:

MoviStage Rentals Limited
3 Durley Avenue, Bradford, England, BD9 5LG
Email: [email protected]
Company Number: 17229190